Our Guarantee to You
At Solar System Inc., we are dedicated to bringing you only the highest quality products and services. Ensuring the quality of our components and workmanship is our top priority. From our office team to our installation team, we take care of all your solar needs.
We will be with you every step of the way: from our first initial meeting to the installation of your system to any concerns that you may have afterwards. We will go the extra mile to make certain that there will not be any issues that arise from your solar system.
If something does occur, we will do everything in our power to resolve the matter to a standard that pleases you.
Warranty Details
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Panel/Module Warranty: 25 years
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Inverter Warranty: 25 years
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System Performance Warranty: 25 years
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Solar Panel Workmanship Guarantee: 10 years
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Air Source Heat Pump Parts Warranty: 10 years
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Hybrid Water Heat Pump Warranty: 10 years
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Battery Storage Warranty: 10 years
Not Covered Under Warranty
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Solar Panel System Maintenance: General maintenance includes simple brushing and rinsing of dust and debris buildup on panel surfaces (recommended twice a year).
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Air Source Heat Pump System Maintenance: When necessary, clean air filter, clean supply and return registers, and straighten their fins if bent. Have a professional technician service your system (recommended once a year).
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Hybrid Water Heat Pump System Maintenance: Flush your system (recommended every 6 to 12 months). Clean the filter and condensate drain (recommended every 6 months). Check the TPR valve (recommended once a year).
Warranty is subject to change at the discretion of the manufacturer. The warranty does not cover any damage or defects caused by normal wear and tear, accident, misuse, neglect, improper installation, unauthorized modification or repair, or events beyond the control of the manufacturer or seller. Warranties may be transferable on a case by case basis with the manufacturer’s approval. Please refer to the manufacturer’s website or contact them directly for the most up-to-date warranty information.